“me: *calls @telstra because I am confused by website. 6 minutes wait.. not bad.
telstra lady: hello
me: hi i’d like some more informations on your plans. I use a lot of data but almost no text or phone calls. What plans do you have for people who use a lot of data but not much else
her: do you want prepaid or postpaid
me: not sure
her: just let me check.(2 minutes go by)
me: are you just checking this stuff on your website?
me: oh, I can do that. Thanks. *hang up*”—